Equipment, materials and machinery from approved sellers.
Buy stocked items at a listed price, request quotations for bulk and project orders, or make an offer where the seller allows it. Every listing shows the seller’s verification status.
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Know who you are buying from.
Sellers are approved by Kapex before they can list. Verification of business documents is a separate step and is shown on every listing, storefront and quotation.
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Shipping, warranty and returns
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Questions & answers
No answered questions yet.
How the Kapex Marketplace works
Policies for buyers and sellers. These summaries are drafts pending legal review; the full terms will apply once published.
Each seller sets its own shipping origins and options: pickup, local delivery, parcel or freight. Bulky and international shipments are quoted per destination.
We don’t show shipping rates, delivery dates or customs charges until the seller or Kapex logistics confirms them in writing. Duties and import taxes are usually paid by the buyer and depend on the destination country.
Tracking updates are labelled with their source. Updates entered by a seller or by Kapex are marked as manually recorded; live carrier tracking is shown only where a carrier integration is connected.
Each seller publishes a return policy on its storefront and listings. Where a listing has no policy of its own, the storefront policy applies.
To request a return, open the delivered order in My account and choose Request a return or report a problem. Select a reason, describe the issue and upload photos or inspection reports.
Kapex reviews the request with the seller. If a return is authorised, the seller confirms return instructions. A refund is issued only after the outcome is decided and the payment arrangement allows it, and you are notified when it is actually processed.
Every seller is approved by Kapex before listing. “Verified seller” means Kapex has also checked business registration and identity documents. “Verification incomplete” sellers are approved to list but have not finished document checks.
If a return request cannot be agreed, it can be escalated to a dispute. Kapex reviews the evidence from both sides and records a decision with reasons. Outcomes depend on the published marketplace terms and the payment method used; no outcome is guaranteed in advance.
Never pay a seller outside the order’s pro-forma invoice. Report suspicious listings or messages from the listing page or your messages.
Individuals and businesses can apply. Applications are reviewed by Kapex; submitting documents does not verify an account. Verification documents are private and never shown publicly.
Every listing is moderated before publication. Prohibited items are blocked. Restricted categories, such as medical and laboratory equipment, need regulatory documents for the destination market.
A category commission is deducted from each completed sub-order. Payouts become eligible when payment is verified and delivery is confirmed, and are marked Paid only after a confirmed transfer reference is recorded.
Can I pay by card or mobile money?
Not yet. Card and mobile-money payments will be enabled once a payment provider is confirmed. Today, orders are paid by bank transfer against a pro-forma invoice.
Is the listed price final?
Buy Now prices are the item price. Shipping, duties and taxes are confirmed on the pro-forma invoice. Quote and offer prices are agreed with the seller.
Do I need an account?
You can browse without one. To order, request quotes, make offers, message sellers or apply to sell, sign in with your Kapex account — the same account works in the customer portal.
Can Kapex source a product that isn’t listed?
Yes. Send a sourcing enquiry through the Kapex Mobility website or contact us directly.
Brands on the marketplace
Brands with at least one published listing. A brand appearing here does not mean it is an authorised partner of Kapex or the seller.
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Listings
Cart
My account
No orders yet.
Shipment history
Request a return or report a problem
No quote requests yet. Use “Request a Quote” on any eligible listing.
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Negotiation history
No offers yet.
Your wishlist is empty.
No messages yet. Use “Contact Seller” on a listing to start a conversation.
Report
No return or dispute requests. You can open one from a delivered order.
Apply to become a seller
Individuals and businesses can apply. Kapex reviews every application before you can list. Your verification documents are stored privately and are never shown on your storefront.
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Overview
Recent activity
No activity yet.
Listings
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New listing
Fields adapt to the category. Every listing is reviewed before it is published.Quote requests
No quote requests yet.
Negotiation history
Offers
No offers received.
Orders
No orders yet.
Fulfilment history
Messages & questions
Product questions awaiting your answer
No unanswered questions.
Buyer conversations
No conversations yet.
Report
Sales & payouts
No sales yet.
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Seller applications
Listing moderation
The moderation queue is empty.
Orders & payments
No payment provider is connected. Payments are verified manually against bank records; record the reference you checked. Payouts are recorded only after a confirmed transfer.Returns & disputes
No return or dispute requests. Buyers can open one on a delivered sub-order.
Reported conversations
Reports from buyers and sellers. Review the transcript, then dismiss, warn, close the conversation or suspend the seller. Every decision is logged and both parties are notified.No reports in this view.
Categories & attributes
Commission rules
Percentage of item value on completed sub-orders. Leave a category blank to use the default rate.Audit log
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